Plans

Pricing that pays for itself.

Mortaga is software for Shopify stores in Egypt that manages customer returns and exchanges. Every plan includes the full return process: the self-service return page, store credit with a bonus, exchanges, and courier pickup. You choose how you pay: per return processed, or a fixed monthly price.

Prices in Egyptian pounds (EGP), per month

Option 1: a monthly plan price, plus EGP 7 for each return processed. No limit on the number of returns.

Option 2: one fixed price a month with no fee per return, up to a monthly number of returns. Once the limit is reached, new return requests pause until the next month or an upgrade.

Starter

700EGP / month
1,400EGP / month

+ EGP 7 per return · unlimited returns

Up to 150 returns a month · no per-return fee

1 team member

Get started
  • Self-service return page for your customers, in Arabic and English
  • Refunds, exchanges, and store credit with a bonus you set
  • Shopify gift cards issued automatically
  • Courier pickup booking, starting with Bosta
  • Cash refunds by Instapay, mobile wallet, or bank transfer
  • Your logo and colours on the return page, customer email updates, CSV export

Growth

2,200EGP / month
4,400EGP / month

+ EGP 7 per return · unlimited returns

Up to 600 returns a month · no per-return fee

3 team members

Get started

Everything in Starter, plus

  • Return rules per product, and return or restocking fees
  • Required photos, tags, and returns analytics
  • Automatic restocking in Shopify, and exchanges limited to chosen collections
  • Android app to approve or reject returns on the go

Scale

3,300EGP / month
6,600EGP / month

+ EGP 7 per return · unlimited returns

Up to 2,200 returns a month · no per-return fee

10 team members

Get started

Everything in Growth, plus

  • Your own domain for the return page, with a custom background
  • Fees and rules per governorate, and restocking across multiple locations
  • REST API and signed webhooks
  • Extra Android app tools, and priority support

Extra team members: EGP 200 per person, per month, on any plan.

Payment

Plans are paid monthly, online by card through Paymob or by bank transfer. Nothing is charged automatically. See our Refund & Cancellation Policy for cancellations and refunds.

Visa Mastercard Meeza

Getting started

Accounts are currently by invitation. To request access, ask about a free trial, or book a demo, email support@mortaga.site or visit our contact page.

Talk to us